Wednesday, July 23, 2014

Daily Dose of BS Jule 23 customer service

What ever happened to customer service?  I went into a well-known business and waited 25 minutes before anyone from the business even said hello.  As a consumer it is annoying to go to a place that you spend hundreds of dollars a month just to have their service, and have them offer you no hello.  The deals that these businesses put out are for new consumers if you read their small print, what about keeping a long time customer happy and keeping them as a lifelong customer?  I think that this category of business needs to learn customer service, since the majority of us use their services.  I would also bet that this category of business would have the worst of customer service records in the industry.  Which businesses do you think have the worst of customer service and what should they do to fix this problem?  

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