Are you as irritated as I am when you call a business to talk to someone and they come on with a recorded voice saying we are trying to make it easier on you by streamlining the process by automating? I call BS I do not recall a single time in my life that the automated phone answerer has made my life or anyone’s life easier. How can listening to an answering machine telling me to listen as our options have changed possibly make it easier for me to get my job done? I called a big business that everyone of you have heard of the other day a number that I had memorized as I have talked to these people for many years, only to end up 7 minutes later still trying to navigate their stupid time saver, the only saver of time that was saved was the person on their end of the line answering the phone and putting me thru to the person that I wanted to talk to. This reminds me of another Midwest business that has a generic number out there, and the listing for you to talk to this department push this etc and I thought I would beat the system and push zero to get the operator, guess what that just repeated the message and then I was on a mission to find the operator number so that I could voice my opinion on how I loved the system, it was a double digit number and when I hit it I was transferred to a full mailbox and hung up on. Needless to say I voiced my opinion next time I visited the store; their voice mail, however, is still the same. Damn.
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